Delivery & Returns

UK Delivery

We offer Free UK Delivery on all orders over £50

1-3 Working Days Delivery | £3.50

Delivery time for Ready Made Name Necklaces are 1-3 Working Days.

Estimated Production time for Name jewellery is 15-25 working days

*Working Days does not include weekends or public holidays* Please note: these are estimated times, and are NOT guaranteed.On rare occasions, delivery times may be longer during periods of high demand or other events beyond our control. We ask for patience if we face any delays with your order.

International Delivery

From £9.99 Standard Trackable Delivery 7-14 Working Days

Production time for our name jewellery 15-25 working days.

*Working Days does not include weekends or public holidays*Please note: these are estimated times, and are NOT guaranteed. On rare occasions, delivery times may be longer during periods of high demand or other events beyond our control.

Cancellation & Changes

Please be aware that orders can not be cancelled after 24 hours have passed. Any changes to your order can only be made within 24 Hours.

Returns / Exchanges / Refunds

We do not accept return/exchange on all our customised name products. You must contact us within 14 Days if you want to make a return for non customised products. The product should be in original condition and return postage cost will not be covered by us. We only refund product cost and not shipping cost. Products that arrive broken/damaged will only be eligible for exchange. Refund process can take 5-10 Days.