Lifetime Warranty
GetDawah Lifetime Jewellery Warranty
Jewellery Made to Last. A Promise You Can Trust.
At GetDawah, we believe jewellery should hold its beauty and meaning for years to come. Whether you’re wearing your own name or carrying the name of someone special, every piece is made to be treasured.
That’s why we offer a lifetime warranty on our jewellery, giving you extra peace of mind with every purchase.
What Does Our Lifetime Warranty Cover?
Our lifetime warranty covers eligible issues relating to the quality and finish of your jewellery, including:
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Colour fading under the conditions outlined in our warranty policy.
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Tarnishing and rust where applicable to the materials used.
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Manufacturing defects that affect the quality or durability of your piece.
If your jewellery develops a covered issue, simply contact our customer support team with your order details and photos of the item. We’ll assess your claim and, if approved, arrange a replacement in accordance with our warranty policy.
Who Is Covered?
Our lifetime warranty applies to the original purchaser of eligible GetDawah jewellery. We want you to shop with confidence, knowing that we stand behind the quality of our pieces.
Please keep your order confirmation or other proof of purchase to help us process your warranty claim.
What Is Not Covered?
We want your jewellery to last, and proper care plays an important role in keeping it looking its best. Our lifetime warranty does not cover:
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Physical damage, including breakage, snapped chains, bent pieces, or damage caused by excessive force.
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Scratches and normal wear and tear resulting from everyday use.
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Accidental damage or misuse, including damage caused by improper handling or storage.
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Alterations or repairs carried out by third parties without our approval.
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Damage caused by improper care or exposure to substances that may affect the materials or finish.
Our Promise to You
At GetDawah, jewellery is more than an accessory. Personalised pieces can carry a name, a memory, or a connection that means something to you.
We want you to enjoy yours with confidence. Our lifetime warranty is our commitment to standing behind the quality of our jewellery and helping you cherish your piece for as long as possible.
GetDawah — Made Personal. Made to Be Treasured.
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The GetDawah Lifetime Jewellery Warranty applies to eligible purchases made on or after 11 October 2026. Purchases made before this date are not covered by this lifetime warranty unless otherwise stated.
The warranty applies to the original purchaser and is subject to the coverage, conditions, and exclusions outlined in our warranty policy.

